Verizon_Connect_Cover_FX_3.png

Verizon Connect

A product designed to help you communicate richly and efficiently with the people who matter most.

PROJECT DETAILS 
Client: Verizon Messages
Timeline: 8 weeks of conception; 9 weeks of
concept validation; 20 weeks of detailed design 
Studio: Frog Design Team
Platform: iOS / Android
UX/Creative: James Hwang
GOAL

Create a next-gen mobile messager application that engages today's high demanding user on enriched communication and integrated features to help users not to jump from application to application during the communication.

JAMES' CONTRIBUTION
UX Direction 
Visual Direction
PROBLEM

Users are using more than 2 or 3 applications consistently to communicate with friends and family daily, but some features are missing to enhance the value of communication. We need the next-gen-messaging.

Verizon_Connect_Solution_1024.png

Solution

One product is designed to help you communicate richly and efficiently with the people who matter most.

The Journey

It began with messaging.
At begining.png

In May of 2013, Verizon with Frog Design finished a successful program with our group and began discussing the Future of Communications.

Over the next several months, we iterated on a program that would ultimately result in a 3-phased approach.

The 3-Phased Approach
Time_Frames.png
Suite_of_Products.png
A suite of products designed to help you communicate richly with the people who matter most.
After 50+ interviews and a quant survey, we identified our target audience and their needs.
UX_Test_Participant.png
Design for people who share media often, are most willing to adopt new comms apps, and highly value group communication.
UX_Test_Report.png
Users want Verizon to make it easier for them to communicate with the people who matter most. block of excitements
Users_voices.png
we’ve documented 150+ detailed use cases across the entire product experience.
Messaging_Wireframes.png

Compose new direct message wireframes (mobile)

High-fidelity design

A product designed to help you communicate richly and efficiently with the people who matter most.

Final_Designs.png